Discord support bot

/faq

Search the Rust Pulse FAQ knowledge base from inside Discord.

/faq query: <text>

Looks up an FAQ entry by keyword in the support server. The bot pulls live from GET /api/tools/faq (cached 60s) and scores entries by token overlap of the query against the question + answer + category.

Reply shape

The top-scoring match is shown as a rich embed with:

  • The original question as title.
  • The answer in the description (HTML stripped, ~3500 char ceiling).
  • Up to 2 related matches as secondary fields.

If there are no matches:

I couldn't find an FAQ entry matching that. Try different keywords, or:

  • Open a ticket: /ticket
  • Browse the full FAQ: rustpulse.app/support

Source

  • Entries live in the faq content store in the API.
  • Staff edit them in the admin's FAQ & Help tab.
  • Anyone (no auth required) can read them at https://rustpulse.app/support.